Steven JW Kennedy

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Archive for September 18th, 2010

BIOS Update Failure, part 2

Posted by Steven Kennedy on September 18, 2010

Okay, so it turns out to be a bigger deal than I expected. Seems that having a BIOS failure means that they cannot do an ‘at home’ fix. I had to send the PC back to HP to be fixed. They sent me a box to send it back to them,it came in just two days. I packaged it up and sent it off the same day I received the box. It got to HP on the in three days.

I’ve just checked and it seems that it’s on it’s way back to me. That means I sent it to them on the 13th. They received it on the 15th and it was fixed and sent back to me on the 17th. I’m told by tech support that when the send it back they’ve checked to make sure it’s in working order. Guess I’ll see once it turns up, ETA the 21st September

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