Steven JW Kennedy

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Archive for January 7th, 2011

Duplicate emails in Sent folder when using Outlook client with Gmail Account

Posted by Steven Kennedy on January 7, 2011


When sending emails from my Outlook 2010 client, using my Gmail account, I would get duplicated entries in the ‘Sent Mail’ folder. This is been happening for some time but I’ve never gotten around to looking in to it.

Well, that’s just changed. I sent a friend an email and noticed it to was duplicated in my Gmail ‘Sent Mail’ folder so I started to look around, using what else but Google Search.

There are a number of entries out their dealing with duplicated emails in Gmail, a number of them from a few years ago. Then I found an entry that seemed to be more on point, that of using an Outlook client. So just to clarify, the scenario is this;

  • Outlook 2010 client
  • Outlook client using IMAP/SMTP connection to my Gmail account
  • Send email from Outlook client using Gmail account
  • Duplicate emails appear in Sent Mail folder

When I looked at the Internet headers for each of the duplicated emails there was a difference but as it happens I didn’t use this to identify and resolve the issue.

Instead, by doing a Google Search I found this entry; Problems sending mail, from Google themselves. Specifically the section Seeing duplicate Sent messages? which led me to Recommended IMAP client settings.

Looking at the various clients that Google has recommendations for I didn’t see Outlook 2010 so I just had a read of the general rule, specifically;

Sending:

  • Do NOT save sent messages on the server. If your client is sending mail through Gmail’s SMTP server, your sent messages will be automatically copied to the [Gmail]/Sent Mail folder.

So I went in to the Account settings in Outlook and selected my Gmail account and clicked on ‘Change’. There’s a screen shot below of what you’ll see, for Outlook 2010. Click on the ‘More Settings …’ button.

image

Once the Internet E-mail Settings dialog box appears click on the ‘Sent Items’ tab and then click on the ‘Do not save copies of sent items’ radio button, as shown below.

image

This solved my duplicate emails in the Sent Mail folder. Now I only get a single copy of the email in the sent folder.

Posted in Google, Outlook 2010 | Tagged: , | 5 Comments »

Google Analytics: Color me confused

Posted by Steven Kennedy on January 7, 2011


In a previous posting I’d talked about setting up Google Analytics on an internal SharePoint site and ran in to an issue where I was using the url ‘http://sharepoint/my’ to access the SharePoint site, but I wasn’t getting any tracking data. I resolved the issue, as the post details, and started getting tracking data. All well and good.

The bit that has me confused is that I have a Mac Mini that I use at home and I used  it to access my SharePoint site. When I did so I used the ‘http://sharepoint’ URL and then drilled down to my My Site and subsequently my Blog. That means I wasn’t using the full qualified Domain Name (FQDN) that I’d thought was necessary for Google Analytics to work. So imagine my surprise when checking my Google Analytics results that I see my visits from my Mac showing up.

When I checked the Hostnames, within Google Analytics, I see both ‘sharepoint’ and ‘sharepoint.domain.local’ as host names, for the same server.

So, is the FQDN, and use of an Alternative Access Mapping entry only required to set up and get Google Analytics working? After that the abbreviated name will work and allow statistics to be gathered? I’m not sure yet what I’m going to do to resolve the question. A couple of ways forward present themselves;

  • Ignore, It’s working. Leave it alone – This would grate, I like to know why things do what they do and this isn’t working the way I expected.
  • Troll the Internet. See if someone has an answer to this question – most likely avenue that I’ll peruse
  • Play around with Google Analytics and SharePoint myself. This would mean setting up a separate SharePoint site, Google Analytics code etc. to play with various scenarios. Quite a bit of time and effort involved, especially give the time lag between setting Google Analytics up and it starts to report.

Posted in Google Analytics | Tagged: | 1 Comment »