Steven JW Kennedy

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Archive for the ‘Outlook 2010’ Category

MailTips: Invalid Internal Recipient

Posted by Steven Kennedy on December 29, 2010


Scenario

The Invalid Internal Recipient MailTip is displayed if the sender adds a recipient that appears to be internal to the organization but doesn’t exist in Active Directory.

This could happen if the sender addresses a message to a user who is no longer with the company but whose address resolves due to name resolution cache or an entry in the sender’s Contacts folder. It can also happen if the sender types an SMTP address with a domain for which Exchange is authoritative and the address doesn’t resolve to an existing recipient.

The MailTip indicates the invalid recipient and gives the sender the option to remove the recipient from the message.

The screen shot below shows the wording that you’ll see for this MailTip. In this case it the User John Doe with an email address of john.doe@sjwk.local does not exist. Either the name is wrong or there person is no longer with the company.

The same MailTip would show up if a user was replying to an email, or if they’d picked the person out of their Contacts, or from the type ahead buffer of Outlook.

 

Invalid user

Posted in Exchange 2010, Outlook 2010 | Tagged: , , | 1 Comment »

MailTips: Custom

Posted by Steven Kennedy on December 19, 2010


Scenario

A custom MailTip is displayed if the sender adds a recipient for whom a customized MailTip is configured.

A custom MailTip can be useful for providing specific information about a recipient. For example, you can create a custom MailTip for a distribution group explaining its purpose to reduce its misuse.

By default, custom MailTips aren’t displayed if the sender isn’t allowed to send to that recipient. In that case, the Restricted Recipient MailTip is displayed. However, you can change this configuration and have the custom MailTip also display. For more information about configuring custom MailTips, see Configure Custom MailTips for Recipients.

Screen shot of a Custom MailTip, along with the External Recipient MailTip. A custom MailTip can be up to 250 characters in length

Custom MailTip

Posted in Exchange 2010, Outlook 2010 | Tagged: , , | 1 Comment »

MailTips: Automatic Replies

Posted by Steven Kennedy on December 19, 2010


The Automatic Replies MailTip is displayed if the sender adds a recipient who has turned on Automatic Replies.

The MailTip indicates the recipient has Automatic Replies turned on and also displays the first 250 characters of the automatic reply configured by the recipient.

The MailTip is accurate at the time of display. If the message isn’t immediately sent, the MailTip is updated every two hours. This also applies to messages that were saved in the Drafts folder and reopened after two hours.

If part of your user mailboxes are hosted on Exchange Online and you’re in a coexistence with Exchange Online scenario, the setting on the remote domain object that represents the remote part of your organization has a direct effect on how this MailTip is processed.

In Exchange 2010, users can configure different Automatic Replies for internal and external senders. If the remote domain is configured as an internal domain (by setting the IsInternal parameter on the remote domain object to $true), the internal automatic reply is returned to all users in the organization regardless of where their mailbox resides. However, if the remote domain isn’t configured as an internal domain, the internal automatic reply is returned to all users whose mailboxes are in the local domain and the external automatic reply is returned to users whose mailboxes are in the remote domain.

Automatic Replys - Out of office

Posted in Exchange 2010, Outlook 2010 | Tagged: , , | 1 Comment »

MailTips: What are they?

Posted by Steven Kennedy on December 16, 2010


This is the first in a series about MailTips, a new feature in Exchange 2010. Ever since I saw these in the Beta release of Exchange/Outlook 2010, circa TechEd 2009, they’ve peaked my interest, especially the Custom MailTips. However, a couple of the reasons I thought about using Custom MailTips for are no longer required as in the release version of Exchange 2010 there is a MailTip for External Recipients. Having said that there are still a number of interesting uses for the Custom MailTip. I’ll explore some of these, along with scenarios, usage and limitations of the current MailTips functionality.

Microsoft introduced MailTips with Exchange 2010. In order to make use of them you’ll need both Exchange 2010 and Outlook 2010.

Exchange 2010 provides a set of ‘standard’ MailTips that can be enabled, then there’s Custom MailTips. The list of ‘standard’ MailTips, the scenario under which they’ll trigger and where possible a screen shot of what it looks like are shown below.

MailTips only work in an Exchange 2010/Outlook 2010/Outlook Web Access (OWA) environment. Not all MailTips work for both Outlook and OWA, I’ve indicated which are which in the list below.

Exchange 2010 MailTips

Other Blogs/References on MailTips

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